DELIVERY INFORMATION

COVID-19

During COVID-19 it may take a little longer for orders to arrive. Royal Mail is still operating but with a reduced staff and has put additional measures in place for safeguarding. We’ve noticed delivery services are taking twice as long as expected. Read more about what they’re up to here.

UK

We send orders via Royal Mail. We endeavour to dispatch all orders within 48 hours.
Royal Mail 1st Class Orders – should be with you or your friend within 1-4 working days.
Royail Mail 2nd Class Orders – should be with you or your friend within 3-5 working days.

All delivery prices are calculated by weight at checkout.

You should receive an email when your order has been dispatched.

If you suspect a lost delivery please contact us quoting your name, order number and full address and we will look into it for you straight away.
Send an email to admin@baddaybandage.com

UK Free Shipping Policy

All UK Card orders are shipped out with Royal Mail 1st Class for free.
Additionally, all UK orders over £25 receive free shipping. This will be automatically applied at checkout.

Europe & International

Bad Day Bandage ships internationally via Royal Mail. The price is calculated by the weight of the items at checkout. Delivery estimates are shown during checkout but please note these can take up to one month to arrive.

You may be charged a fee by your local customs office on arrival.

If you have any other questions, get in touch at admin@baddaybandage.com

Returns Policy

We want you to be happy with your Bad Day Bandage order. If you’re dissatisfied please contact us at admin@baddaybandage.com to arrange a return, exchange or refund within 10 working days of receiving your order. All items will need to be unopened in their original packaging in saleable ‘as new’ condition.

We recommend sending your unwanted items back via recorded delivery or obtain proof of postage as we cannot refund products damaged or lost in transit. Unfortunately we cannot cover the cost of return postage.

Under the United Kingdom’s Consumer Contracts Regulations you have the right to cancel your order before the point it has been dispatched and obtain a full refund. If you want to do this please contact us as soon as possible at admin@baddaybandage.com

This does not affect your statutory rights as a consumer.